Product Care Guide

Product Care Guide – SmartShop Online SRL

At SmartShop Online SRL, we want your pets to enjoy their products for as long as possible. Proper care and maintenance not only extend product life but also keep your furry friends safe and happy.


🛏️ Pet Beds

  • Cleaning:

    • Removable covers: Machine wash on gentle cycle with mild detergent; air dry recommended.

    • Non-removable beds: Spot clean with a damp cloth and pet-safe detergent.

  • Care Tips:

    • Vacuum regularly to remove hair and dirt.

    • Keep beds away from damp areas to prevent mold.

    • Replace when padding loses shape or support.


🍲 Dog & Cat Bowls

  • Cleaning:

    • Stainless steel/ceramic bowls: Wash daily with warm soapy water. Dishwasher safe unless stated otherwise.

    • Plastic bowls: Hand wash only to prevent scratches where bacteria may build up.

  • Care Tips:

    • Always rinse thoroughly to remove detergent residue.

    • Replace bowls if cracked, chipped, or heavily scratched.


💧 Water Dispensers

  • Cleaning:

    • Empty and wash container every 2–3 days with warm water and mild detergent.

    • Use a small brush to clean nozzles, filters, and corners.

  • Care Tips:

    • Change water daily to ensure freshness.

    • Replace filters regularly (every 2–4 weeks depending on usage).


🎾 Plush Toys & Fabric Accessories

  • Cleaning:

    • Machine wash toys in a laundry bag on gentle cycle; air dry only.

    • For hand washing, soak in warm water with mild soap and rinse thoroughly.

  • Care Tips:

    • Inspect toys regularly for tears or loose parts.

    • Replace if stuffing or small pieces become exposed to avoid choking hazards.


🌿 General Care Recommendations

✔️ Always use pet-safe detergents.
✔️ Store products in a clean, dry place.
✔️ Discard damaged items to ensure your pet’s safety.
✔️ Supervise your pet during playtime, especially with toys.


📞 Need Help?

If you have any questions about product care, please contact our team:
📧 Email: info@smartshoponline.shop
📞 Phone: +40 743 112 890
🌐 Website: smartshoponline.shop